Process

From a family story to a passport, step by step

Five stages, each with a clear owner. You know what happens, who does it and what it costs before each one starts.

Step 01

Free eligibility check

You answer a few questions online and see a preliminary result straight away. If there is a possible basis and you send us your details, we review your answers and reply by email.

From you
What you know about your Canadian relative: a name, rough dates, a place.
Who
You and Maple Lineage
Cost
Free

Step 02

Family line research

We search archives and registries for your Canadian ancestor and for each generation after them. You receive a lineage report: who was born where and when, and how each link is documented. If the line doesn't hold, the report says so.

From you
Names and dates as you know them, and any documents the family already holds.
Who
Maple Lineage
Cost
A written quote, agreed before work starts

Step 03

Record retrieval

We order certified copies of every record the claim rests on. Where a record is missing or inconsistent, we look for acceptable substitutes and tell you plainly what the gap means.

From you
Signed authorizations where an office requires them, and records from your own country of birth.
Who
Maple Lineage
Cost
Covered by your written quote

Step 04

Advice and application

A licensed representative reviews the evidence file, advises you on your eligibility, and prepares and files your application for a citizenship certificate. IRCC then processes it on its own timeline.

From you
The identity documents, photos and signatures the application requires.
Who
A licensed representative. The decision is IRCC's.
Cost
The representative's fee under their agreement with you, plus the $75 government fee

Step 05

Your passport

Once the certificate is issued, you apply for a Canadian passport through the passport program, the same way any other citizen does. The government publishes its fees and processing times.

From you
The passport application, with your citizenship certificate as proof.
Who
You and the passport program
Cost
The government's passport fee

Timing

Two clocks, one after the other.

The research clock is ours

It depends on your line. A parent born in Canada is quick to document. An ancestor in nineteenth-century parish registers takes longer. You get an estimate with your quote.

The decision clock is the government's

After filing, timing belongs to IRCC. It publishes current processing times, and a paid service gets no priority.

What tends to slow things down

  • Records that were never registered or were lost
  • Names spelled differently across documents
  • Lines that begin before 1947
  • Requests from IRCC for more evidence

Questions about the process

What people ask first.

What does Maple Lineage actually do?

The research. We find your Canadian ancestor in the archives, obtain certified copies of the records that link each generation, and assemble them into an organized evidence file.

We don't advise you on your eligibility and we don't file your application. A licensed representative does that part.

Who files the application?

A licensed representative: a lawyer, a Quebec notary, or a consultant registered with the College of Immigration and Citizenship Consultants. Under Canadian law, only these professionals may charge for advice or representation on a citizenship application.

Their name and licence number are in your agreement and on this site, and you can check any representative on the public registers.

Can I apply by myself?

Yes. The forms and guides are free on the Government of Canada website, and you never need to hire anyone to apply.

People come to us when the hard part is the evidence: tracking down a great-grandmother's baptism record, or proving that two spellings of a surname belong to the same person.

How long does it take?

Two clocks run one after the other. Research time depends on your line. A parent born in Canada is quick to document, an ancestor in nineteenth-century parish registers takes longer, and you get an estimate before you commit.

After filing, the timing belongs to Immigration, Refugees and Citizenship Canada, which publishes its current processing times. Nobody can speed that up or promise a date.

Do I get a passport at the end?

The application leads to a citizenship certificate. With that in hand, you apply for a Canadian passport through the passport program, the same way any other citizen does.

Start here

Find out where your family line leads.

The check is free and takes about two minutes. If your line doesn't qualify, we'll tell you so.

Check your eligibility